We offer a range of pricing plans designed to meet the needs of businesses of all sizes:
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• Start: A forever free plan with essential features to let you test and explore the power of video commerce.
• Grow: $89/month – Perfect for small to medium-sized businesses.
• Scale: $249/month – Designed for businesses with advanced needs and higher usage.
• Enterprise: Custom pricing tailored to your specific usage and service requirements, including access to all features.

LiveMeUp offers simple, transparent monthly billing with no variable fees or commissions. All billing is securely processed through Shopify.

Yes, we offer yearly contracts with a cost-effective “pay for 10 months, use for 12 months” model.

Absolutely! Switching between plans is seamless. Shopify users can manage their subscriptions directly through the Shopify platform.

You can cancel your subscription anytime through Shopify, with no binding commitments.

Yes, we provide onboarding support to ensure you’re set up for success. This includes tutorials, live demos, and a knowledge base with step-by-step guides. For Enterprise clients, we also offer personalized onboarding sessions tailored to your specific needs.

Yes, LiveMeUp includes built-in analytics to track key metrics like viewer engagement, conversion rates, and sales performance. These insights help you optimize your video commerce strategy and maximize ROI.

LiveMeUp integrates seamlessly with Shopify, allowing you to manage your live shopping sessions directly within your store. We’re also working on additional integrations with analytics tools, mobile app builders, and other platforms to enhance your experience.

Yes, LiveMeUp is fully optimized for mobile devices. Whether your customers are shopping on a phone, tablet, or desktop, they’ll enjoy a seamless and engaging live shopping experience.

Yes, LiveMeUp supports multiple languages and all currencies, enabling you to connect with audiences worldwide and deliver a localized shopping experience.

Yes, you can add multiple users to your account via the ‘Administration’ tab for easy team collaboration.

Replays remain accessible for as long as your subscription is active.

If you downgrade your plan, you’ll retain access to your data and videos, but certain advanced features available in higher-tier plans may no longer be accessible. We’ll ensure a smooth transition and help you find the plan that best suits your needs.

You can reach out to our support team via Live Chat, accessible directly from the platform or our website. For urgent issues, we provide priority support for Scale and Enterprise clients.